Product Reviews Made Simple

Collect, manage, and analyze product reviews across all your stores. Build trust with authentic customer feedback.

Everything you need to manage reviews

Collect Reviews

Easy-to-integrate API for collecting reviews from any platform or store.

AI Moderation

Automatic content moderation powered by OpenAI. Filter spam and inappropriate content instantly.

Analytics

Track ratings, sentiment, and trends across products and stores in real-time.

Multi-Store

Manage reviews across multiple stores and locations from one dashboard.

Cross-Tenant Insights

See aggregated ratings across all retailers selling the same product.

AI Translation

Automatic review translation powered by OpenAI. Reach global customers in their language.

For Brands & Suppliers

Get unified insights across all retailers selling your products

Global Analytics

See how your products perform across all retailers in one unified dashboard.

Real-time Monitoring

Track new reviews as they come in from any retailer selling your products.

Export & Reports

Generate comprehensive reports and export data for deeper analysis.

Sentiment Analysis

Understand customer sentiment and identify trends across your product line.

Multi-Market Insights

Compare performance across different markets and retail channels.

Quality Metrics

Track key quality indicators and identify areas for product improvement.

Supplier Login

How it works

Integrate

Add our simple API to your checkout flow or review form.

Collect & Moderate

Reviews are automatically processed and moderated by AI.

Analyze & Display

View insights in your dashboard and display reviews on your site.

Frequently Asked Questions

How does AI moderation work?

Our AI moderation uses OpenAI's GPT-4o-mini to automatically analyze reviews for spam, inappropriate content, and foul language. Reviews are processed in real-time, ensuring only quality feedback reaches your dashboard.

Can I customize the review collection form?

Yes! Our flexible API allows you to collect custom fields like size, color, or any product-specific attributes. You can integrate our review collection into your existing checkout flow or create a custom review form.

What happens to rejected reviews?

Reviews with inappropriate content are automatically rejected and not saved to the database. However, if a review contains a rating but inappropriate text, we still use the rating for statistical purposes while filtering out the text content.

Can I manage reviews across multiple stores?

Absolutely! ProRev is built for multi-store management. You can manage reviews across unlimited store locations, track performance by location, and see aggregated insights across your entire retail network.

How do I export my review data?

Growth and Enterprise plans include comprehensive export tools. You can export reviews in CSV, JSON, or use our API to programmatically access your data anytime.

What is cross-tenant analytics?

With Growth and Enterprise plans, you can see how your products compare against the same products sold by other retailers. This gives you valuable market insights while maintaining privacy - only aggregated, anonymized data is shared.

How does AI translation work?

Our AI translation automatically detects the language of each review and translates it into your configured target languages using OpenAI. Customers can submit reviews in their native language, and you can view them in yours - perfect for international stores and global brands.

What integrations do you support?

ProRev offers a RESTful API that works with any platform. We have customers using Shopify, WooCommerce, Magento, custom e-commerce solutions, and point-of-sale systems. Our flexible API makes integration straightforward.

Ready to get started?

Join thousands of retailers using ProRev to build trust with authentic customer reviews.